Who We Are
A company built to last — serving our communities with excellence, integrity, and unwavering dedication to every patient we serve.
Our Mission
"Southern Medical is committed to becoming the most trusted and dependable name in non-emergency medical transportation, known for professionalism, discipline, respect, and unwavering accountability."
That mission isn't just words on a wall — it is the standard we hold ourselves to every single day. From the moment we answer your call to the moment we safely deliver you to your destination, every action we take is guided by those four principles.
Patient care and patient safety are at the absolute core of what we do. We understand that our passengers are often in vulnerable moments — and they deserve a team that shows up with skill, compassion, and complete reliability.
Our Vision
"Our vision is to build a medical transport company that stands the test of time while serving our communities with excellence for years to come. We aim to set the standard for safe, compassionate, and reliable transport services by consistently showing up prepared, performing with integrity, and honoring every patient with dignity.
As we grow, we remain dedicated to strengthening our team, elevating our service, and earning the confidence of every individual, facility, and family we serve.
Southern Medical is here for the long haul. A company you can trust, depend on, and confidently rely on for generations to come."
What We Stand For
Treat every individual with professional excellence — in every interaction, on every ride.
Our drivers and staff represent Southern Medical with pride — uniformed, punctual, courteous, and trained to the highest standard in every interaction.
We follow strict protocols for vehicle maintenance, driver conduct, and patient handling — because consistency and discipline protect the people in our care.
Every passenger is treated with dignity. We honor the service of our veterans and the trust placed in us by every patient, family, and facility we serve.
We own every outcome. If something isn't right, we make it right — no excuses, no delays. Unwavering accountability is our promise to every patient.
Our Priority
We don't just transport patients — we take responsibility for their well-being from the moment we arrive at their door. Our team is trained to recognize and respond to the unique needs of each individual, whether they require mobility assistance, extra time, or simply a calm and reassuring presence.
Showing up prepared and performing with integrity isn't optional at Southern Medical — it's the baseline. Every driver, every vehicle, every trip.
1,000+
Veterans Transported
5+
Years of Service
99%
On-Time Rate
100%
Background-Checked Drivers
Credentials & Compliance
Certified by the Department of Veterans Affairs to provide non-emergency medical transportation.
Compliant with all state and federal regulations governing medical transportation.
All drivers hold current CPR and first aid certifications for passenger safety.
Every team member undergoes thorough background screening before joining our fleet.
Our fleet is inspected, maintained, and sanitized on a rigorous schedule.
Ongoing training in patient handling, mobility assistance, and safe transport protocols.
Ready to schedule a ride or have questions? Our dispatch team is here 7 days a week.